Yes — Arivea’s devices are designed to meet strict safety standards. They emit no UV light and have been tested for photobiological safety, making them safe for regular use.

Arivea’s devices emit specific wavelengths of light (e.g., red, near-infrared) that gently penetrate the skin. These wavelengths stimulate cellular processes like collagen production, enhance circulation, reduce inflammation, and support skin rejuvenation at a deeper level.

Initial phase: Use 3–5 times per week for the first 4–6 weeks to build up benefits.

Maintenance phase: Afterward, you may reduce usage to 1–3 times per week depending on your skin’s needs and your lifestyle. Consistency is key to effectiveness.

Not necessarily. Arivea devices are designed to be eye-safe under normal use. However, if you are light-sensitive or feel uncomfortable, you can wear protective goggles for added comfort.

Before treatment: It’s best to use the device on clean, dry skin. Avoid applying thick or heavy creams right before treatment, as they can interfere with light penetration.

During treatment: If you want extra hydration, a lightweight, water-based serum is acceptable.

After treatment: Finish with your normal skincare routine (moisturizers, serums, etc.).

Most users begin to notice improvements — smoother skin texture, improved radiance, fine-line reduction — after about 4–6 weeks of consistent use. Taking before-and-after photos can help you track progress over time.

Arivea devices are engineered to minimize heat output. During normal use, you may feel a slight warmth, but it should never feel hot or uncomfortable. If the device becomes too warm, stop using it and let it cool down.

After each use:

• Unplug/disconnect the device.
  
• Wait for it to cool.
  
• Wipe gently with a soft cloth dampened with water.
  
• For more thorough cleaning, use a 70% isopropyl alcohol wipe (avoid soaking).

Please consult a medical professional before use if any of the following apply:

• You are pregnant or breastfeeding, depending on individual health conditions.
  
• You have a known sensitivity to light (photosensitivity) or take photosensitizing medications.
  
• You have active skin lesions, open wounds, or severe skin disease.
  
• 
  You are using skincare treatments that significantly increase light sensitivity (e.g., some retinoids).

Yes, in many cases. For example, light therapy can complement microneedling, chemical peels, or injectables. However, always consult your dermatologist or skincare professional for personalized guidance — especially if combining with invasive or aggressive treatments.

No. One of the benefits of LED light therapy is that it’s non-invasive and requires no recovery time. You can resume your normal skincare routine, makeup, or daily activities immediately afterward.

Arivea devices use high-quality LEDs rated for tens of thousands of hours (exact lifetime depends on the model). With proper care, your device should last for years.

Arivea offers a [1-year] warranty on its devices. If you encounter any issues — such as charging problems, flickering lights, or device failures — please reach out to our customer support. Keep your proof of purchase and serial number for a smoother process.

The Arivea Hibiscus LED Mask combines multiple wavelengths for comprehensive skin benefits:

• Red light (~630 nm): Stimulates collagen production, reduces fine lines, and improves skin firmness.
  
• Near-infrared light (~800–850 nm): Penetrates deeper layers to promote tissue repair and reduce inflammation.
  
• Blue light (~415 nm): Targets acne-causing bacteria, helping to reduce blemishes and breakouts.
  
• Amber/Orange light (~590 nm): Promotes skin radiance, improves tone, and supports rejuvenation.
  

This multi-wavelength approach allows the mask to address both surface-level and deeper skin concerns effectively.

Inspired by the natural beauty and resilience of the hibiscus flower, this mask symbolically marries botanical elegance with cutting-edge light therapy. It evokes a sense of calm, renewal, and gentle rejuvenation.

We recommend 10–20 minutes per session, depending on your comfort level and skin sensitivity. Do not exceed the time indicated in the user manual without consulting a professional.

Initial use: 3–5 times per week for the first 4–6 weeks.
Maintenance: 1–3 times per week, depending on your skin condition, goals, and response.

Yes — it’s safe to use either in the morning or evening. However, if your skincare routine includes active ingredients that increase photosensitivity (like strong retinoids), you may want to separate those from your light therapy sessions.

• Use it on clean, dry skin for optimal light penetration.
• Avoid heavy creams or oils right before use.
• If desired, you can apply a light, water-based serum for hydration.

You may feel a gentle warmth, but the device is designed to avoid excessive heat. Continuous use should not lead to discomfort or burning. If you feel unusual heat, stop and check your device.

Most users do not report side effects. Some may notice mild redness, warmth, or a tingling sensation during or immediately after use — these typically resolve quickly. If you experience persistent irritation, discontinue use and consult a healthcare provider.

Yes. The mask is designed for full-face use, but if you are particularly light-sensitive in the eye area, you can wear optional protective eyewear.

• We advise caution when using high-strength actives (e.g., retinoids, AHA/BHA acids) in the same session.
• It may be safer to use LED therapy first, then wait (or rinse) before applying actives, or alternate nights.
• Always consult a dermatologist if combining with potent actives.

• Store in a cool, dry place.
• Avoid direct sunlight exposure when not in use.
• Clean gently after use (see “cleaning” in General Guide).
• Do not bend or twist the mask aggressively.

Yes — it’s portable and designed for home use. When traveling:

• Bring the power adapter or controller.
  
• Store it in a protective case or pouch if available.
  
• Be mindful of voltage compatibility if traveling internationally.

With regular use (initial + maintenance phases), many users report:

• Improved skin tone and radiance
  
• Reduced fine lines and wrinkles
  
• Enhanced firmness and elasticity
  
• Calmer, less inflamed skin
  
  Results vary by individual, so we recommend tracking your progress with weekly or monthly photos.

The Hibiscus mask is covered under Arivea’s standard [1-year] warranty. If you experience any functional issues, contact our support team with your order number and device serial. For returns, please refer to our Return Policy.